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User Group Leadership by Michelle Malcher

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CHAPTER 5

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User Group Membership

Members are the community. In forming a user group, the purpose should obviously revolve around the members. The members are a vital reason to have the group. Reasons to form a group might be a desire to have better ways to deal with a product or vendor, learn about enhancements that might be needed, or even discuss issues that might come. The members of the users group can provide help for each.

In addition to meeting others in the community, there are additional benefits available to members in a user group. Members that understand these benefits or see the value in them are going to be more engaged as part of ...

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