CHAPTER 12. Inspections of the User Interface
Debbie Stone, Caroline Jarrett, Mark Woodroffe and Shailey Minocha
EDITOR'S COMMENTS
User interface inspections are the most commonly used tools in our efforts to improve usability. Inspections generally involve examining a user interface against a set of user interface standards, guidelines, or principles. This chapter describes heuristic evaluation, a method invented by Jakob Nielsen and Rolf Molich that was meant to be simple enough for developers and other members of a product team to use with limited training.
The primary goal of a heuristic evaluation is to reveal as many usability or design problems as possible at relatively low cost. A secondary goal of the heuristic evaluation is to train members ...
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