Summary
Lead user workshops can provide you with unique user experience innovation ideas that may never have come up inside your organization or company. Lead users will also give you very rapid feedback on your solutions, which otherwise could take weeks to get.
Lead user workshops are valuable for any kind of product or target user group, and in particular if you do not yet have deep insights into the needs, core tasks, and pain points of your current users—or if you are targeting a new group of target users.
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