User Experience Innovation: User Centered Design that Works

Harri Kiljander, PhD, Director User Experience Design, F-Secure Corporation:

“If you are working in a fast-paced new product development project or have just been given the task of figuring out why an earlier product or software release is not a raving success among its targeted user base, this book is for you. Written by a creative and productive user experience designer with a long and successful track record in user experience innovation, this is a practical cookbook for product developers, marketeers, strategists, and user experience practitioners alike.

I learned to know Christian in the late 1990s when we were exploring future mobile phone user interaction opportunities in the corporate research unit of Nokia. That concept design work later ...