Usability Testing Essentials

Index

A

Accessibility

benefits of, 110

business case for testing, 110

goals, 108–110

legality and, 109

Accuracy, thinking aloud and, 206

ADA See Americans with Disabilities Act

Adjective pair, 210

Adobe Connect, 220

Advocating, for user-centered design, 312–313

Aesthetic and minimalist design (Nielsen heuristic), 62

Affinity matching, 244–249

Age, in subgroups, 122

Age differences, 89–94

Agency, recruitment, 160–161

Agenda, for planning meeting, 106–107, 106f

Agile development methodology, 113–114

All-at-once approach, for scenarios, 134

Americans with Disabilities Act (ADA), 109

Analysis

internal information about users in, 56–57

market research and, 56

of observations, 240–249

phase, in user-centered design, 55f