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Usability in Government Systems by Dianne Murray, Elizabeth Buie

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Chapter 15

Usability of Biometric Systems

Mary Frances Theofanos and Brian Stanton

National Institute of Standards and Technology, Gaithersburg, MD, USA

“Trust in biometrics technology will be earned by virtue of system performance meeting user expectations.”

— National Subcommittee on Biometrics and Identity Management, Executive Office of the President

What Are Biometrics?

Biometrics are measurable anatomical, physiological, or behavioral attributes that can be used for automated recognition (a fingerprint, a photo of a face, a person’s gait — the manner in which they walk — etc.). Biometrics can also be a process of automated methods of recognizing an individual based on anatomical, physiological, or behavioral characteristics (see www.biometrics.gov ...

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