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Usability in Government Systems by Dianne Murray, Elizabeth Buie

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Chapter 7

Emergency Response in Simulated Terrorist Attacks: Usability Lessons Learned

Gitte Lindgaard*, Cathy Dudek, Bruce Tsuji, Patrick Noonan§, Livia Sumegient and Milica Stojmenovic

*Manotick, Canada

†Manotick, Canada

‡Ottawa, Canada

§Toronto, Canada

entOttawa, Canada

¶Ottawa, Canada

“Each problem that I solved became a rule, which served afterwards to solve other problems.”

— Rene Descartes

Introduction

Television shows such as CSI Miami (Crime Scene Investigation) have done much to raise public interest in, and awareness of, the advanced science, ...

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