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Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change by Jeff Havens

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7. Deciding How (or Whether) to Implement a Change

You now know why some of your colleagues are constantly agitating for change while others are constantly resisting it. You understand why this difference tends to break along generational lines, and you know how to explain the value of your existing systems and also how to remind people that change and innovation have always been a natural part of their careers. In theory, there really shouldn’t be any more problems.

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