Live Support
Got a problem with your Untangle NGFW server and want expert help? Untangle provides commercial live expert technical support that will help you solve your Untangle NGFW issues. Untangle support will mainly help you with Untangle issues, but if the problem was somewhere else on your network, they can let you know what they think it is as well as make suggestions on how to fix it. However, they cannot help you do things such as reconfigure non-Untangle devices.
Note
If you are a nonpaid user and have a problem with your Untangle server, you can still open a support ticket to Untangle support, but they will serve you when there are no paid users on the queue.
In addition, when you purchase a paid application, you get premium support for ...
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