Chapter 9Skill Three: Relationship Building

You've probably heard the saying ‘Focus on the relationship and not the transaction'. It is always about the relationship.

For you to reach your Vision in your 1-3-5 Action Plan and make the most of yourself, you are going to have to focus on relationships with your clients and those around you. You are going to have to adopt the mindset of continuously looking for ways to enhance, strengthen and develop those relationships. The reason for this is clear. There will be others out there who also have a great product like yours. There will be others out there who will also deliver a great customer experience and there will be others out there whose product or service will also give great results. For ...

Get Unstoppable: Using the Power of Focus to Take Action and Achieve your Goals now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.