Acknowledgments

My first thanks must go to the clients of Bain & Company, who allow my partners and me to participate in an extraordinary range of businesses in every stage of the focus-expand-redefine cycle and in every corner of the globe. As this book documents, the speed of business is increasing and the job of a senior executive in a major company becomes more complex and stressful every day. I am deeply appreciative for the support and help of our clients in a myriad of ways.

I also thank all my partners at Bain & Company. More than a hundred of them have contributed ideas, time, contacts, results from their own work, advice, guidance, articles, or access to their most precious asset: their clients. As a group they have been supportive ...

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