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Unlocking Happiness at Work
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Unlocking Happiness at Work
by Jennifer Moss
Publisher: Kogan Page
Release Date: September 2016
Personal & Professional Development
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Table of contents
Takes a fascinating look into happiness; the science and research behind it, the practical methods for making it a priority in the workplace and the very real ways in which it translates into higher performance.
Table of Contents
Praise for <span xmlns="http://www.w3.org/1999/xhtml" xmlns:epub="http://www.idpf.org/2007/ops" class="normal">Unlocking Happiness at Work</span>
The scariest, best moments and how they change us permanently
What I want from you and for you
01 The happiness/brain science connection
Neural pathways and behaviour
The history of neuroplasticity
Battling the bad habits
The ever−adapting memory
How our brains fire and wire
The motivated brain
How simple can it be?
02 The history of happiness
Rising from the ashes
Returning to the Towers after 9/11
The morning nurse or the night nurse?
The happiness shift
The happiness saturation
03 The power of habit
Our lazy brains
The myth of the 21-day habit
Physical and psychological fitness
When habits go bad
The attitude of gratitude
Building habits for life
04 Emotional intelligence and leadership
What is emotional intelligence?
The early adopters
The return on investment of high emotional intelligence
The competitive advantage
Case study: The value of acceptance – Coreworx
Happiness and money: The awkward conversation
Outcomes of higher emotional intelligence
Survival of the authentic
05 Conscious capitalism
What is conscious capitalism?
Case study: The beauty of ethical shopping – The Body Shop
Do customers really care?
The firms of endearment
The talent attraction and retention benefit
How can we shift from old patterns to new patterns?
Case study: The misfits – Misfit Inc.
The story of Whole Foods
Embarking on the conscious capitalist journey
Where to start?
06 The happiness disruptors
The technology explosion
The pitfalls of professional development
We’re missing the budget
How learning equals loyalty
Feeling cool towards the hot desk
07 Engaging the whole person
How work makes us feel alive… and keeps us alive too
The whole person
The introduction of work/life balance
The power of purpose
Case study: Zappos
Case study: Virgin
Case study: REI
Building a flexible culture
To wrap up
08 A happier approach to change
Change is hard
Ignoring change won’t make it go away
Is happiness too hard?
Who are these leaders?
The little things are actually the big things
Why authenticity matters
Why do we react negatively to change?
Brain management vs. change management
How can happiness help navigate change more effectively?
09 Want to be a global company? Be a global citizen
Dimensions of global brands
Case study: TOMS Shoes
The pursuit of purpose vs. the pursuit of profit
Purpose or perks?
Laurent and lululemon
10 The future of happiness
Humanizing the super-computer
When robots learn emotional intelligence
How will this change the workforce?
The future of ageing happily
The rise of mindfulness
Frankenstein, or just great science?