17Grievances and discipline

Aims and Objectives

After reading this chapter you should be able to:

  • ■ Understand what is meant by a grievance
  • ■ Understand the procedures for bringing a grievance
  • ■ Understand the character of grievance procedure
  • ■ Understand the importance of the ACAS Code of Practice
  • ■ Understand the rules on bringing disciplinary proceedings
  • ■ Understand the character of disciplinary measures, disciplinary hearings and the use of warnings
  • ■ Understand the significance of the ACAS Code of Practice
  • ■ Critically analyse the area
  • ■ Apply the law to factual situations and reach conclusions

17.1 Grievance procedure

17.1.1 Causes of grievance

Employees spend around half of their waking day at work but have no control over who they work ...

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