Foreword by Rich Sheridan

On September 27, 2011 at 10:30 pm Eastern time, Borders.com, the online bookstore for Borders, ceased operation; and, with the shutdown of the servers, a beloved Ann Arbor, Michigan institution, Borders Books, came to its ultimate demise. Many around the world loved Borders, but likely no one on the planet loved Borders as much as the citizens of Ann Arbor, where the bookstore began in a tiny little storefront on State Street just a block from the campus of the University of Michigan.

There are many theories as to what exactly went wrong at Borders, and you’ll likely get different stories from those who worked there versus those who watched the inexorable march to obscurity from the outside. What is abundantly clear ...

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