About the Author
Author (left) receiving his second Five Star Award, the highest recognition for Leadership Excellence at FedEx, from Fred Smith, Founder and CEO of FedEx.
Madan Birla is a veteran of the “hard” side of business. In his 22 years at FedEx, he worked closely with Fred Smith (founder and chief executive officer) and the senior management team in evaluating strategic what ifs.
His life experiences in two rich cultures, East and West, and his broad educational background have prepared him well to creatively meld ideas from engineering, business, psychology, and spirituality to develop comprehensive Leading for Innovation and Growth models.
He received his Master of Science in industrial engineering from the Illinois Institute of Technology (IIT) in Chicago, Illinois. After graduating from IIT, he joined RCA in Indianapolis. While in Indianapolis, he did graduate work in business at Butler University. After moving to Memphis to join FedEx, he received a Master of Science in counseling from the University of Memphis.
He is a regular speaker in executive education programs at Kellogg Management Institute, Northwestern, Tuck Business School, Dartmouth, American Management Association, the Conference Board, Indian School of Business, Indian Institute of Management, Singapore Institute of Management, and others.
His book FedEx Delivers: How the World’s Leading Shipping Company ...
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