Acknowledgments

I would first like to thank my acquisitions editor, Katie Purdum, and my project editor Matt Purcell, for understanding the stress of being a system administrator and an author at the same time. Their patience was an asset throughout the writing process. My appreciation goes to my development editor Lorna Gentry and my technical editor Dee-Ann LeBlanc, who provided valuable input without which this book would not exist. I would also like to thank the following people and organizations for contributing their insight and resources: George Broadfoot, Jeremy Eckenroth, Chad Glynn, Kevin Mahlendorf, Scott McMullan, Jason Prigge, Ed Targonski, Eric Weaver, Jeff Wheeler, Don Williams, Geoff Young, the University of Michigan, Covad Communications ...

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