Communicating with Users

System administrators communicate with users on their systems for a variety of reasons, including the following:

  • Announcing system maintenance

  • Announcing new or removed features of a system

  • Warning a user about his or her activities

  • Discussing a problem in real time

  • Posting disclaimers and policies

  • Posting contact information

Unix provides a variety of ways to communicate with users. You can use active communications methods that enable you to exchange written messages, broadcast messages to a group, or open a real-time dialog with instant messaging. Unix also facilitates passive communication methods, such as issuing messages of the day and posting messages to newsgroups, Web pages, and email.

Each communication technique ...

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