Summary

Managing outages can be a challenging part of a system administrator's job; often, these outages can be scary and overwhelming. However, you can't let these outages control your daily life or take over your IT department. As you resolve problems over the years, you learn how to better analyze new problems and fix them using previous experience. Your calm will eventually overtake your anxiety, and you will be handling outage situations with composure you didn't know you had.

This chapter introduced the most common types of outages that can occur and how to manage them. Some outages are created on purpose to service hardware and software; these scheduled outages should be performed within a designated maintenance window. When outages do ...

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