Chapter 11 Epilogue: Downloading Music and Doing No Evil

On March 24, 2004, the five-year investigation by the European Commission into the anticompetitive practices of Microsoft culminated in a ruling against the company's bundling of new programs with its Windows operating system. Specifically the case focused on the Windows Media Player, which when offered with the Windows operating software sent sales plummeting for the front-running media playing software of RealNetworks, Microsoft's much smaller rival. The commission concluded that the effect was too similar to the Netscape browser battle in which Microsoft's bundling of its Internet Explorer software with the operating system doomed the smaller browser company. In attempting to blunt the ...

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