Conclusion

There are a number of crucial value chain enablers that must be consciously managed by enterprise leadership in order to establish both a strong internal and extended value chain. Most of the enablers focus around people in the organization and the decisions they make. From the leadership’s vision and mission, to the skills and beliefs of each associate, the human factors ultimately create the value chain culture, which in turn determines the effectiveness of the value chain. With leadership as the foundation, the pillars of “Goals and Strategies,” “People and Culture,” and “Infrastructure” provide support for the value chain operations. ­Processes and technology are heavily woven in the infrastructure and enable the ...

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