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Understanding Organizational Change Converting Theory to Practice

Book Description

With this book, you'll learn how to cope with and understand organizational change. A variety of models are presented that illustrate common workplace challenges in times of change. For managers we've included a section on how to help staff cope with organizational change.

Coverage includes—

  • To explain the phenomenon of change

  • To present theories of how people react to change

  • To teach change management strategies

  • Table of Contents

    1. Learning Objectives For:
    2. Dedication
    3. Preface
    4. What is Change?
      1. History and Perspective
        1. Case in Point
      2. Managers as Change Agents
      3. Roles in Organizational Change
      4. Your Position
      5. Changes You Choose
      6. Changes That Choose You
      7. Three Key Skills
        1. Key Skill 1
        2. Key Skill 2
        3. Key Skill 3
    5. Theoretical Models
      1. Force Field Analysis (Kurt Lewin)
        1. Technique to Use
      2. Configurational Learning
        1. Technique to Use
      3. Gap Analysis (Delta Analysis)
        1. Technique to Use
      4. Innovative Change (Nolen and Nolen)
        1. Technique to Use
      5. Leadership Intervention Model (Blake & Mouton)
        1. Technique to Use
      6. Naca (Notice, Attitude, Choice, Action)
        1. Technique to Use
      7. Systems Theory
        1. Technique to Use
      8. Pendulum Swing (Beverly Gaw)
        1. Technique To Use
      9. Grief Cycle (Elizabeth Kubler-Ross)
        1. Technique to Use
      10. Review of Change Models
    6. The Change Matrix A working model
      1. The Change Matrix
        1. A Brief Review
      2. Levels of Change
        1. Personal Change
        2. Group Change
        3. Organizational Change
        4. Environmental Change
      3. Stages of Change
        1. Stage #1: Denial
        2. Stage #2: Resistance
        3. Stage #3: Adaptation
        4. Stage #4: Involvement
      4. The Change Matrix
      5. Assessing Employees on the Change Matrix
    7. Using The Change Matrix©
      1. Using The Change Matrix
      2. Dealing With Denial
        1. Recognizing Denial
        2. Differentiating Denial and Resistance
        3. Activities for Dealing With Denial
        4. Words to The Wise
      3. Dealing With Resistacne
        1. Control/Power/Helplessness
        2. Loss/Grief
        3. Risk
        4. Conflict/Anger
        5. Understanding Resistance
        6. Symptoms and Sources of Resistance
        7. Acceptance or Resistance to Change?
        8. Rallying Resistance
        9. Coping With Conflict
      4. Allowing Adaptation
        1. Encouraging Group Adaptation to Change
        2. Setting Goals and Objectives
        3. Case Study
        4. Goals and Objectives
        5. Problem Solving
        6. Structured Group Problem Solving Activity
        7. Structured Group Tally Sheet
        8. Changes Can Be Aborted
      5. Increase Involvement
        1. Team Development
        2. Be Like The Coach
        3. Activities To Build Involvement:
        4. Thoughts About the Involvement Stage
      6. A Final Word: