About the author

Gill Hasson is a tutor and trainer. She currently teaches academic study skills at the University of Sussex and delivers courses and training for youth workers, social workers, foster parents, pre-school workers and adult education tutors. These courses include assertiveness and confidence building, personal development, communication skills, child and adolescent development. She has written courses on the subjects of health and childcare for the Open University. Gill is co-author of Bounce: Use the power of resilience to live the life you want (Pearson 2009) and How to be Assertive (Pearson 2010). She is also the author of Brilliant Communication Skills (Pearson 2011).

Gill lives with her husband, youngest son and Norman the ...

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