Chapter 20. Troubleshooting

  • Discovering Problems

  • Types of Problems

  • Troubleshooting and Resolving Problems

  • Troubleshooting Checklist

  • Further Reading

  • Looking Ahead

From time to time during your directory service's lifetime, things will go wrong. Sometimes these problems will degrade performance. Sometimes they will cause the directory to fail completely. When something does go wrong, your objective should be to minimize the damage, return the directory to full service as quickly as possible, and understand the problem so that you can take steps to prevent its recurrence.

Directory problems can be broken down into four major groups:

  1. Directory outages as a result of hardware or software failure

  2. Performance problems

  3. Problems with directory data

  4. Security problems ...

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