You are previewing Undercover Boss: Inside the TV Phenomenon that is Changing Bosses and Employees Everywhere.
O'Reilly logo
Undercover Boss: Inside the TV Phenomenon that is Changing Bosses and Employees Everywhere

Book Description

"For a popular television series, Undercover Boss has an unusual knack for raising deep and weighty questions."

—Forbes

On February 7, 2010 the CBS television series Undercover Boss USA premiered to a staggering 38.6 million viewers, the largest post-Super Bowl audience for a new series and the most-watched premiere episode of any reality series in the history of television.

Now, for the first time, the bosses and employees featured on Undercover Boss share the lessons they learned as well as the formative experiences that resulted from being on the show. Show creators and executive producers Stephen Lambert and Eli Holzman reveal how they came up with the idea for the show, how they got a major network on board, and of course, how they found a dynamic, charismatic group of bosses willing to go undercover—on camera—in this thoroughly new experiment.

Featuring all-new interviews and insights with the bosses and employees of the nine businesses featured on Season 1 of the show, as well producers' notes on what you didn't see behind the scenes, this book is a must-have for fans of the show everywhere.

Table of Contents

  1. Copyright
  2. INTRODUCTION
  3. 1. SORTING THROUGH THE GARBAGE
    1. 1.1. How We Found the Boss
    2. 1.2. THE BOSS
    3. 1.3. HIS COVER
    4. 1.4. HIS COMPANY
    5. 1.5. HIS STORY
    6. 1.6. HE REVEALS THE TRUTH
    7. 1.7. SINCE THE SHOW
  4. 2. WINGS, WOMEN, AND BEER
    1. 2.1. How We Found the Boss
    2. 2.2. THE BOSS
    3. 2.3. HIS COVER
    4. 2.4. HIS COMPANY
    5. 2.5. HIS STORY
    6. 2.6. HE REVEALS THE TRUTH
    7. 2.7. SINCE THE SHOW
  5. 3. THE NECESSITIES OF LIFE
    1. 3.1. How We Found the Boss
    2. 3.2. THE BOSS
    3. 3.3. HIS COVER
    4. 3.4. HIS COMPANY
    5. 3.5. HIS STORY
    6. 3.6. HE REVEALS THE TRUTH
    7. 3.7. SINCE THE SHOW
  6. 4. AN AMERICAN LOVE AFFAIR
    1. 4.1. How We Found the Boss
    2. 4.2. THE BOSS
    3. 4.3. HIS COVER
    4. 4.4. HIS COMPANY
    5. 4.5. HIS STORY
    6. 4.6. HE REVEALS THE TRUTH
    7. 4.7. SINCE THE SHOW
  7. 5. TIME TO GET PERSONAL
    1. 5.1. How We Found the Boss
    2. 5.2. THE BOSS
    3. 5.3. HIS COVER
    4. 5.4. THE COMPANY
    5. 5.5. HIS STORY
    6. 5.6. HE REVEALS THE TRUTH
    7. 5.7. SINCE THE SHOW
  8. 6. LOOKING FOR FULFILLMENT
    1. 6.1. How We Found the Boss
    2. 6.2. THE BOSS
    3. 6.3. HIS COVER
    4. 6.4. HIS COMPANY
    5. 6.5. HIS STORY
    6. 6.6. HE REVEALS THE TRUTH
    7. 6.7. SINCE THE SHOW
  9. 7. WHAT RICHES CAN'T BUY
    1. 7.1. How We Found the Boss
    2. 7.2. THE BOSS
    3. 7.3. HIS COVER
    4. 7.4. HIS COMPANY
    5. 7.5. HIS STORY
    6. 7.6. HE REVEALS THE TRUTH
    7. 7.7. SINCE THE SHOW
  10. 8. TROUBLES DOWN THE DRAIN
    1. 8.1. How We Found the Boss
    2. 8.2. THE BOSS
    3. 8.3. HIS COVER
    4. 8.4. HIS COMPANY
    5. 8.5. HIS STORY
    6. 8.6. HE REVEALS THE TRUTH
    7. 8.7. SINCE THE SHOW
  11. 9. SAY IT WITH FLOWERS
    1. 9.1. How We Found the Boss
    2. 9.2. THE BOSS
    3. 9.3. HIS COVER
    4. 9.4. HIS COMPANY
    5. 9.5. HIS STORY
    6. 9.6. HE REVEALS THE TRUTH
    7. 9.7. SINCE THE SHOW
  12. GO UNDERCOVER IN YOUR OWN COMPANY
  13. ACKNOWLEDGMENTS
  14. ABOUT THE AUTHORS
  15. PHOTO CREDITS