Measuring the Supply Side (Employees)

Retaining “A” players. Reducing voluntary turnover. Cross-training employees for better cooperation. These topics, usually discussed at executive meetings on the labor force, are, in and of themselves, cause to install measures to examine the health and attitudes of your internal mobility program.

Some Internal Mobility Program measures you already have in your hands can be used more effectively. Some are harder to create, but you likely have the data for it. Consider Table 10.1.

Table 10.1.
MetricKey Question
Percent of Internal Hires
Q1:Is your organization considering and hiring internal talent?
Employee Fluidity
Q1:How frequently do your employees move within the organization?
Measuring by A, B, C Players
Q1:Are your “A” players moving around the organization, learning the different businesses? Or are they being trapped by their department?
Termination Feedback
Q1:Are your voluntary terminations tracking whether they considered another job?
HR Time to Contact
Q1:Is HR contacting employees requesting transfers according to their service level?

Get Ultimate Performance: Measuring Human Resources at Work now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.