Ultimate Performance: Measuring Human Resources at Work

Organizational Commitment

On the most basic level, organizational commitment refers to an attitude that represents an individual’s identification with and attachment to the organization. Individuals with high levels of commitment consider themselves to be true members of the organization, and they more readily overlook minor sources of dissatisfaction associated with the organization. These individuals also see themselves as ongoing organizational members. On the other hand, individuals with lower levels of organizational commitment have a greater tendency to consider themselves to be outcasts or outsiders in the organization. They also express dissatisfaction and see their membership within the organization as short-term only (Moorhead and Griffin 1995).