Troubleshooting the mail server

Sometimes you may face problems such as e-mails not being sent, delayed delivery or mail bouncing, issues while fetching e-mails, and login failures. In this recipe, we will learn how to identify the exact problem behind these issues. We will learn how to use debugging tools and read the logs of Postfix and Dovecot.

Getting ready

You will need access to a root account or an account with sudo privileges.

It is assumed that you have already installed Postfix and Dovecot servers.

How to do it…

Follow these steps to troubleshoot the mail server:

  1. Start with checking the status of Postfix and Dovecot. If you get output that says stop/waiting or not running then the respective service is not running:
    $ sudo service postfix status ...

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