PREFACE

Checked out. That’s how you could describe your new team. Here you are, in another meeting with the right people, at the right place, at the right time, and yet . . . when you look around the room, it’s a sea of blank, disengaged stares. This isn’t a team, you think. But maybe, this time, it will be different.

Teams take the ingredients available to them and transform them into exceptional outcomes. They craft software applications, from early ideas to compiled software. They create plans for social services and urban centers and Michelin-starred meals and bring them to life. These teams bring the best effort of each individual into their collective work. They debate and align on critical decisions, pursuing a common purpose. They solve ...

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