Searching for Help

As intuitive as Tumblr is to use, you might have a question about how a particular feature works. For those times, check out Tumblr’s Help Center. You can access the Help Center page, shown in Figure 4-4, at any time by clicking the question-mark Help icon (?) on the Dashboard menu.

On the help page, you’ll see a search field where you can enter a search term. Also visible is a list of frequently-asked questions and their supporting answers. For instance, if you want to know how to reset your password, the answer is “If you forget your password, you can reset it via email.” Embedded within that sentence is a link to the Forgot Password page, which provides further details about how this process works.

To search for the answer to a specific question, type your question (or a keyword or two) into the How Can We Help? search field and click the blue Search button. Search results will display in a listing below the search field. Click any links within the search results to drill deeper into the answer to your inquiry.

Tip.eps If you ever get stuck, or can’t find the exact thing you’re looking for, Tumblr has you covered. When a search yields no answers, you’ll see a message that says,

Sorry, we can’t find that. Please email us and we’ll help you out right away.

Right below the message is a blue button labeled “Email support@tumblr.com.” Click this button to launch your ...

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