Prologue

 

Eighteen months ago ...

Things were not going well. I was in a severe and prolonged personal and professional slump. Business had been tough for quite a while, and every time I thought things were about to get better, a new problem would rear its ugly head.

I was frustrated, angry, and embarrassed. After months of trying to work myself out of my problems, I finally came to the realization that I needed to seek advice. As arrogant as it may sound, I had never needed counsel from anyone until then.

So I reached out to Jeff Walters, hoping he could coach me and help me revive my career. I had worked on Jeff’s team at a large organization for several years. He was a fantastic leader, and I’d always admired the way he handled success as ...

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