3. Teams

As team leader, you must lead, guide, and support your team. You therefore must know what teams are, how they work, and what makes them work most effectively. You also must decide what kind of team you want. Regardless of its other characteristics, the one thing you will certainly want is a team that meets its goals and consistently does outstanding work. This chapter starts with some general background information on teams and teamwork. It then describes self-directed teams, why they are important, and why they are essential for complex and creative work. Finally, it covers your role in building such a team and how having the right kind of team will help you to make your project a success. The rest of this book describes how to form, ...

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