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Trust in Transition: Navigating Organizational Change by Bob Whipple

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6

Due Diligence

“Diligence is the mother of good fortune.”

Miguel de Cervantes

In this chapter you will learn:

•  The human part of the equation is often overlooked in the due diligence process.

•  Human assets are just as important as physical assets.

•  Using extant data is the most objective way to measure people issues.

•  Informal evaluations can quickly assess the caliber of how an organization treats people.

The merger process has a due diligence phase in which the planners and legal team attempt to size up the assets of each company to determine value. This information feeds directly into the negotiation process, so accuracy is crucial. ...

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