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Trust in Transition: Navigating Organizational Change by Bob Whipple

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27

Gossip Mongers

“People love gossip. It’s the biggest thing that keeps the entertainment industry going.”

Ellen DeGeneres

In this chapter you will learn:

•  Rumors and gossip are part of the human condition. They are going to exist.

•  The best defense for rumor is to build an environment of high trust.

•  There are many other antidotes to excessive rumors and gossip.

•  The issue of rumors and gossip is rooted in fear. Eliminating the fear through good communication will reduce the problem.

Nature hates a vacuum. In the absence of reliable and timely information, human beings will invent information to fill the void. If you have a bare spot ...

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