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Support Frontline Supervision
“Any supervisor worth his salt would rather deal with people who attempt too much than with those who try too little.”
Lee Iacocca
In this chapter you will learn to:
• Focus energy on the frontline supervisor position.
• Assess who is truly onboard and who may resist the change.
• Train the supervisors on better leadership as a combined group.
• Adopt possible troublemakers and save the ones you can. Get rid of the others.
This chapter shines a light on the difficult but crucial role of the frontline supervisor in making the reorganization work. There are some unique issues that make supervisors particularly ...
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