O'Reilly logo

Trust and Betrayal in the Workplace, 3rd Edition by Michelle Reina, Dennis Reina

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER ONE

Trust Begins with You

Alex was head of a beverage manufacturing plant that was the lowest producer of thirteen plants nationwide.

By focusing entirely on bottom-line results, Alex had missed the biggest obstacle standing in the way of his organization reaching peak performance: a failure to build trusting relationships with his people. Although Alex cared a great deal about his employees, they didn’t know it. He focused on the numbers and neglected to ask them what they needed to be successful in their jobs. They didn’t think he cared about them, their issues, or their concerns. As a result, trust, morale, and production were at an all-time low.

Once Alex learned how to earn the trust of his employees and helped his employees learn ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required