CHAPTER 4 ImageNorming

NEXT, WE EXAMINE THE PROCESS OF CREATING NORMS that enable your group to work together effectively and permit your members to achieve their goals. Norms include the rules, values, behaviors, work methods, and taboos that describe how a group functions.

Every group, family, marriage, and partnership has a set of norms. Some of these are explicit; others are unstated but detectable through observation and reflection. Not all of them are positive. Some poor behaviors in families, groups, and organizations can become normative and thus go unchallenged.

We believe it is important that your new group set explicit norms for how the group ...

Get True North Groups now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.