Book description
Troubleshooting your PC isn’t as hard as you think. In fact, with a little help from Troubleshooting Your PC for Dummies, 3rd Edition, you can save yourself lots of time, money, and headaches by diagnosing and fixing those snags, glitches, and predicaments that would otherwise drive you crazy. Bringing a touch of humor and a strong dose of sanity into play PC expert Dan Gookin makes it easy!
This fully updated edition features new and expanded coverage of laptop woes as well as Internet and e-mail issues, broadband connections, spam blocking, and security concerns. You’ll find answers to all of your questions about getting out of PC pickles, recognizing when you’re headed for trouble, keeping Vista on the straight and narrow, creating a safe and secure PC environment, and even preventing problems down the road. Discover how to:
Remove documents from the file menu
Recognize warning signs of hard drive failure
Stop a program that’s misbehaving
Reclaim missing Internet passwords
Distinguish hardware problems from software problems
Mediate conflicts between Windows and your applications
Solve startup problems
Diagnose email calamities
Troubleshoot Internet connection malfunctions
Understand puzzling error messages
Complete with lists of essential rules of tech support and things you should never or always do, Troubleshooting PCs For Dummies, 3rd Edition, gives you the tips, tricks, and solid knowledge you need to keep your PC healthy and strong for years to come.
Table of contents
- Copyright
- About the Author
- Publisher's Acknowledgments
- Introduction
-
I. What the @#$%&*!?
- 1. Dealing with Disaster (While Keeping Your Sanity)
- 2. Do This First
- 3. Is It a Hardware Problem or a Software Problem?
- 4. The R Chapter (Reinstall, Restore, Recycle, Recover)
- 5. Help! I Need Somebody!
-
II. Troubleshooting Minor Irks and Quirks
- 6. This Just Bugs Me!
- 7. Gosh! This Is Embarrassing!
- 8. Startup Problems
-
9. Losing Things, Finding Things
-
9.1. Finding Files Lost and Lonely
- 9.1.1. Finding the Search command
- 9.1.2. Limiting the search
- 9.1.3. Using the Advanced Search options
- 9.1.4. "Wow! This Search command is awesome! Is there anything it cannot find?"
- 9.1.5. Using the Search command to find a program
- 9.1.6. Saving a search
- 9.1.7. Using a saved search
- 9.1.8. Finding nothing
- 9.2. Shortcuts to Nowhere
- 9.3. Forgotten Passwords
-
9.1. Finding Files Lost and Lonely
- 10. Sounds Like Trouble
- 11. The Mystery of System Resources (and Memory Leaks)
- 12. The Slow PC
- 13. Keyboard, Mouse, and Monitor Dilemmas
-
14. Printer Problems
- 14.1. Don't Blame the Printer
- 14.2. Where the Printer Stuff Lurks in Windows
-
14.3. And Then, the Printer Goes Wacky
- 14.3.1. General troubleshooting advice
- 14.3.2. Things to check when the printer isn't printing
- 14.3.3. The edge of the page won't print
- 14.3.4. Word won't print a page border
- 14.3.5. There are lines or blanks or rivers of white on the page
- 14.3.6. The "weird text atop the page" problem
- 14.3.7. The color is all wrong
- 14.3.8. A black-and-white image prints in dark blue
- 14.3.9. Halting a printer run amok
- 14.4. Printer Maintenance Chores
- 15. Mishaps in the Storage System
-
16. Correcting Graphics Disgrace
-
16.1. Unraveling Resolution
- 16.1.1. "What are pixels?"
- 16.1.2. The mysterious depths of color
- 16.1.3. The number of dots per inch
- 16.1.4. "Why does the image look so large on my monitor?"
- 16.1.5. Changing the monitor's resolution
- 16.1.6. Updating your graphics device driver
- 16.1.7. How resolution affects image size
- 16.1.8. "How can I see the whole image?"
- 16.2. Setting Resolution
- 16.3. Graphics File Formats from Beyond
-
16.1. Unraveling Resolution
- 17. Internet Connection Mayhem
- 18. Web Weirdness with Internet Explorer
- 19. E-Mail Calamities
- 20. Shutdown Discontent
-
III. Woes, Wows, Windows
-
21. Windows Is As Windows Does
-
21.1. "That Looks Stupid"
- 21.1.1. Screwy colors
- 21.1.2. Fuzzy icon trouble
- 21.1.3. Getting more stuff on the screen
- 21.1.4. The window has slid off the screen
- 21.1.5. The window is too large for the screen
- 21.1.6. The window is too tiny
- 21.1.7. The taskbar has moved
- 21.1.8. The taskbar has disappeared
- 21.1.9. The menu or button or another element in the program is missing!
- 21.2. The Big, Scary Question of Reinstalling Windows
-
21.1. "That Looks Stupid"
- 22. Windows Versus Your Programs
- 23. Windows Can Be Your Friend
- 24. Useful Tools and Weapons
-
21. Windows Is As Windows Does
-
IV. Preventive Maintenance
- 25. Maintaining the Hard Drive
- 26. The Benefits of Backup
-
V. The Part of Tens
-
27. The Ten Rules of Tech Support
- 27.1. Don't Use Technical Support as an Excuse for Not Reading the Manual or Using the Help System
- 27.2. Have Something to Write On
- 27.3. Be Nice
- 27.4. Be Sure to Get the Person's Name and a Number Where You Can Call Back
- 27.5. Prepare: Do the Research before You Call
- 27.6. Have These Items Handy: Serial Number, Order Number, Customer Number
- 27.7. Don't Spill Your Guts
- 27.8. Be Patient
- 27.9. Get a Case Number
- 27.10. Thank the Person
-
28. Ten Dumb Error Messages
- 28.1. User Account Controls
- 28.2. The Blue Screen of Death
- 28.3. The Program Has Performed an Illegal Operation or Stopped Responding or Is Just Being Stupid
- 28.4. Faults Various and Sundry
- 28.5. What KB Means in an Error Message
- 28.6. The Activation Period Has Ended
- 28.7. A Disk Read Error Has Occurred
- 28.8. Stack Overflow
- 28.9. Divide By Zero
- 28.10. Unknown Error
-
29. Ten Things You Should Never or Always Do
- 29.1. Never Run Your Computer in Safe Mode All the Time
- 29.2. Never Reinstall Windows
- 29.3. Never Reformat the Hard Drive
- 29.4. Never Randomly Delete Files You Didn't Create
- 29.5. Never Let Other People Use Your Computer
- 29.6. Never Use Pirated Software
- 29.7. Always Shut Down Windows Properly
- 29.8. Always Back Up
- 29.9. Always Set Restore Points after Installing New Software or Hardware
- 29.10. Always Scan for Viruses
-
27. The Ten Rules of Tech Support
Product information
- Title: Troubleshooting Your PC For Dummies®
- Author(s):
- Release date: March 2008
- Publisher(s): For Dummies
- ISBN: 9780470230770
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