Chapter 18. Crashes

This chapter demonstrates the use of Sysinternals utilities to troubleshoot crashes. Procmon and ProcDump are the primary utilities here: Procmon primarily to show the file and registry operations that led up to the crash, and ProcDump to capture a detailed snapshot of the process’ state at the time of the crash. Autoruns is used to resolve a case in which the crash occurred during startup. The upcoming “Troubleshooting crashes” section describes general techniques for solving crashes, after which the following cases will illustrate those and other techniques:

Image The Case of the Failed AV Update demonstrates Autoruns’ Analyze ...

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