Appendix A. Troubleshooting Steps

You cannot connect to your iSCSI storage

The following are some questions and tasks that you can partake in to troubleshoot iSCSI connection failures.

Have all the network requirements for your iSCSI connection been met?

Tip

You can refer Chapter 3, Troubleshooting Storage Visibility, for more information on this topic.

You need to consider the following points when checking network requirements:

  • The ESXi host needs to have the proper networking configuration if using the software iSCSI initiator. A VMkernel port must be set up on the same subnet as your iSCSI storage array with the proper IP addressing and subnet mask.
  • Ensure all DNS and routing information is accurate using the following command:
    esxcfg-route -l
    

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