Web-based analysis with Citrix Insight® Services

TAAS (Techsupport As A Service) or Citrix Insight Services, as it is now called, is a Citrix web-based analysis utility geared towards providing customers more visibility into their environment. All it takes is signing up for a MyCitrix account, something you potentially already have if you are the person managing your NetScaler.

You can then go on to https://cis.citrix.com/ and upload a showtechsupport file taken from your NetScaler by clicking on the Upload Data button. The strength of this tool lies in automation based on years of NetScaler knowledge.

Statistics that you would otherwise have to use newnslogs commands for can be readily obtained using the site. The benefit is that you can plot ...

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