Troubleshooting
AppFirewall is powerful, but not necessarily plug and play as we discussed. Issues with AppFirewall arise in the form of applications failing when the feature is turned on.
Identifying application Firewall blocks
It is important to know how to tell if the application is failing because AppFirewall is blocking it. There are several ways to identify if this is the case:
- Under the Profile settings, you can configure an error object that can be useful when a User calls in to the helpdesk with an application access issue caused by AppFirewall blocking the request:
You can configure this text under Application Firewall | Profile | Profile ...
Get Troubleshooting NetScaler now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
