Get full access to Troubleshooting Citrix XenDesktop® and 60K+ other titles, with a free 10-day trial of O'Reilly.

There are also live events, courses curated by job role, and more.

A basic troubleshooting flowchart

In a nutshell, every admin must follow this flowchart given by Citrix to troubleshoot all VDA registration issues:

Note

For more details on the flowchart, please visit the Citrix article at http://support.citrix.com/article/CTX136668.

For basic troubleshooting, you can use the XDPing utility from Citrix that provides very good basic diagnostic information about troubleshooting VDA registration issues. The download link details can be found in Chapter 2, Troubleshooting Toolkit for Citrix XenDesktop^®.

Get Troubleshooting Citrix XenDesktop® now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial

Don’t leave empty-handed

Get Mark Richards’s Software Architecture Patterns ebook to better understand how to design components—and how they should interact.

It’s yours, free.

Get it now

Check it out now on O’Reilly

Dive in for free with a 10-day trial of the O’Reilly learning platform—then explore all the other resources our members count on to build skills and solve problems every day.

Start your free trial Become a member now