Chapter 3. Troubleshooting XenApp® Issues

In this chapter, we will see how to identify and troubleshoot the real life XenApp and its component-related issues.

We will cover the following topics in this chapter:

  • Preparation for troubleshooting
  • The troubleshooting processes
  • Examples of common XenApp issues
  • Troubleshooting tips for known issues

Preparation for troubleshooting

As troubleshooting is not a science, it's an art form, and behind every issue there is a cause so you must prepare a plan for the situation. Our action is most important whenever we start looking to resolve any technical issues.

Let's assume some user has reported a performance issue with a particular application that is published through Citrix XenApp 6.5. Now, in this situation, there ...

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