About the Authors

PETER LUCAS is founding principal at MAYA Design, which he cofounded in 1989. He is also adjunct associate professor of Human Computer Interaction at Carnegie Mellon University. He holds a PhD from Cornell University, where he studied educational and cognitive psychology and psycholinguistics. He has authored numerous scholarly papers and co-authored a book on language perception. He served on the Committee on Networked Systems of Embedded Computers of the National Research Council.

JOE BALLAY is a nationally known industrial designer, former head of the School of Design at Carnegie Mellon University, and founding principal of MAYA Design. He holds an MFA in design from Carnegie Mellon University. He also holds a BS in industrial management from Carnegie Institute of Technology and a BFA in industrial design from the University of Illinois. He has taught design at institutions throughout the world including the University of Cincinnati, Georgia Tech, Virginia Tech, the Samsung Design Institute in Korea, and the University of Lund in Sweden.

MICKEY McMANUS is president and CEO of MAYA Design. He holds a BFA in industrial design from the University of Illinois, with extended studies in communication design and mathematics. His work has been published in Bloomberg Businessweek, Fortune, Fast Company, the Wall Street Journal, and Harvard Business Review. He is a frequent speaker on the topic of design, pervasive computing, and business innovation.

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