Chapter 12. How to Handle Customer Payments

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Payment Methods

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Dealing with Problem Payers

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Trust me—the best part of the entire auction process is getting paid. Unless, of course, the check bounces. Or the payment never arrives. Or something else goes wrong.

Fortunately, most eBay auctions work as advertised, meaning you get your money within a reasonable period and then you ship out the item. Determining how you get paid, however, is another issue—as is figuring out what to do if you get stiffed. Read on for some advice from the eBay Masters, who’ve seen it all.

Payment Methods

Determining which payment methods you’ll accept is something you need to do upfront, ...

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