Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices: A Desk Reference Book for Innovation and Growth

Complex Organizational Change Through Discovery-based Learning

By Donna Burnette and David Hutchens

Organizations that pursue learning around demanding initiatives are finding success through a counter-intuitive approach: they’re handing the learning over to the learner.

In an era characterized by turbulent organizational change, complex initiatives like Six Sigma place extraordinary demands on an organization and on the capacity of its people for learning. A Six Sigma deployment, for example, requires that people develop new capabilities simultaneously in multiple and challenging domains, from the scientific (as in statistical modeling) to the relational (as in team development).

Though many organizations continue to equip their systems for ...