Competencies, Roles, Responsibilities, and Accountabilities for Moving Strategy Forward

Doing all of this requires a highly competent staff with a clear definition of their roles, responsibilities, and accountabilities. Among the many definitions, competency is seen to be role-specific and covers the knowledge, skills, and behaviors needed to perform the role. Competency frameworks define the competency requirements that cover all the key jobs in the organization or all the jobs in a job family. Roles and accountabilities are seen as slightly different from competencies; these are more prescriptive and describe the duties and tasks to be performed, as well as what the incumbent will be held responsible for. The financial services case is an ...

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