Implementing Your ECM Plan

Looking at the effort outlined in this chapter, it should be clear that a coordinated, process-driven approach is required for the successful implementation of an ECM strategy, with your ECM Center of Excellence (CoE) driving the strategy. While a CoE strategy is not specific to ECM, we do find that ECM does lend itself particularly well to such a management model.

We feel it’s important to reiterate that because content management is often rolled out as a point-solution, instead of an enterprise-wide initiative. We feel it’s very important to stress that a Center of Excellence provides an essential framework for consistency across the different systems and different projects. It also provides the central resources ...

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