Index

2020 Vision

A

accessibility

actionability

Aitken, Greig; Royal Bank of Scotland

alternative explanations

American Express. See also Ameriprise

Ameriprise

beyond justifying HR

bringing focus to the HR function

bringing in a non-HR expert

getting the HR basics right

HR Products-and-Services Model

Kano model

lessons learned

linking HR products and services to shareholder value

looking to the future

turnover

analytical capability

analytical sophistication: assessing

analytics: and decision making

at each phase of the talented life cycle

in logic-driven analytics

talent analytics

application architect

B

“back of the envelope”

benchmarks

Berman, Walter

Beyond HR (Boudreau and Ramstad)

bin Ibrahim, Che’ Mohamad Izmi

Bittlingmaier, Torsten

BLR ...

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