CHAPTER 1

A New Model for Results

Training That Delivers Results aims to change learning organizations and their leaders by offering a strategic model that focuses on achieving desired business results. The strategic instructional design process described in this book produces observable, measurable, and repeatable training programs that deliver results. Observable means that you are able to clearly see the intended behaviors of and outcomes achieved by your performers. Measurable means that you are able to compare the results of your learner's performance against a predetermined standard. The system is efficient and predictable yet still offers room for flexibility and creativity.

The Handshaw Instructional Design Model applies principles of ...

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